Refund Policy
TJfly does not sell or refund airline tickets. Ticket changes and refunds are handled by the disclosed seller under its fare rules.
TJfly Pro
TJfly Pro subscriptions are currently unavailable. When enabled, iOS refunds and revocations follow verified App Store events, Android follows verified Google Play events, and web subscriptions follow the Payment Hub event ledger. Search, fare-source disclosure and airline/OTA links remain free.
App-store purchases
Apple or Google processes eligible store refunds under its rules and sends server events that revoke the matching entitlement. Web purchases use the TJ Payment Hub refund process. A refund never revokes an unrelated issuer's valid grant.
Requesting help
Contact support@tjnovaltd.com with the TJfly order reference. Never send full card details.
退款政策
TJfly 不销售或退还机票；机票改退由页面标明的卖方按票规处理。
TJfly Pro
TJfly Pro 订阅目前不可购买。开放后，iOS 退款与撤权以 App Store 已验证事件为准，Android 以 Google Play 已验证事件为准，网页订阅以 Payment Hub 事件账本为准。机票搜索、来源说明和航司/OTA 原站链接永久免费。
应用商店购买
Apple/Google 按各自规则处理适用退款，并通过服务端事件撤销对应权益；网页购买走 TJ 支付 Hub。某一发行方退款不会撤销另一发行方仍有效的独立权益。
申请帮助
将 TJfly 订单号发送至 support@tjnovaltd.com，切勿发送完整银行卡资料。